CLAIMS SURVEILLANCE

Surveillance is the single most effective defense against fraud. To do it well you must see without being seen. Identifax has done that on over 60,000 separate surveillances. These are our accomplishments. To achieve those numbers without involving our clients in litigation is the true measure of our professionalism.

Getting RESULTS when no one else could built our company. Tangible RESULTS based on documenting physical activity, not on hours worked!  Our local teams work beyond authorizations until we document that activity. Nights, weekends, holidays and we never charge for overtime, equipment, or administrative fees.

Our   Guarantee  of Service Identifax consistently obtains videotaped activity on over 75% of our assignments. How do we do it?  With experience, the right equipment, the right training and the right staff. Identifax has the resources and the manpower to offer the extra time & effort needed for success.

Every surveillance includes the following: A detailed FINAL REPORT documenting the entire investigation. Each report includes COLOR VIDEO STILLS clearly showing documented activity A Certified DVD or CD-ROM copy of the videotaped activity when needed. A signed, notarized AFFIDAVIT by the investigator as to their handling of the investigation Investigators sign CONTRACTS guaranteeing their testimony at trial

We suggest assigning 2 days of surveillance for the best chance of obtaining consistent activity. We offer competitive hourly and Flat Rates rate billing and because of the strategic locations of our branch offices and staffs, we never charge mileage or travel time to get on site.

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